FAQs - House of VR
House of VR Logo

House of VR

House of VR Logo

House of VR

639 Queen St W, Toronto, ON M5V 2B7


What is virtual reality? (VR)

Virtual Reality is a computer-generated environment that lets you encounter a different reality. With a VR headset and motion controls, you are transported you to a new world. You can virtually explore incredible landscapes, star in a movie instead of just watching it, and become the hero of your own video game story.

What is mixed reality? (MR)

Mixed Reality is a type of VR that utilizes green-screen technology. The player has the same experience in the headset as VR, but your group of friends watching the unit’s TV sees a 3rd person view of you digitally rendered into the game world. It is incredible!

I’m not a gamer, is VR for me?

Absolutely! Virtual Reality is designed for gamers and non-gamers alike. Who doesn’t want to sit front row at a Cirque du Soleil show, meditate on a tropical beach or learn a Roman history lesson while standing in the Coliseum. Many experiences focus on delivering an interactive movie-like environment unlike anything you’ve experienced. To get you going, our hosts will walk you through the entire VR setup and introductory process, so you will not feel left alone. Then, they will recommend curated content based on what realities you want to explore.

What hardware does House of VR use?

Our VR/MR units are equipped with the industry-leading HTC Vive, on high-end computers with powerful video cards. Our 360° View units are the Samsung GearVR.

What is the HTC Vive?

The Vive is a specific brand of head-mounted display (HMD), hand controllers and tracking peripherals which allow the user to see and interact with the virtual environment. Infrared sensors track each component transferring your movement to your character in the game.

How do I book a session at House of VR?

You can book a session at House of VR in the following ways:

Please make sure you arrive at least 10 minutes ahead of your scheduled time so we can complete the quick waiver and tutorial before your session.

How does pricing work?

Our systems are priced hourly per person, and each unit can accommodate 1-4 players who wish to split that time. Check out our price list for rates, and remember, the 4th person is always free!

How many people can participate at a time?

While there is one player active per HTC Vive at a time, House of VR has a fun and communal atmosphere in non-virtual reality. Each station has a viewing area with benches and a TV so it’s great for groups. You can also explore our interactive lounge, psychedelic murals, and our glowing galaxy and infinity mirror bathrooms. That’s right, even our bathrooms will blow your mind.

What type of games are at House of VR?

We offer a variety of games in virtual reality and in green-screen mixed reality, as well as 360° Viewing Pods. There are options for every genre, from action, to problem solving, to artistic, to meditation. Our VR hosts will let you know what the options are, and you can experience any game of your choosing during your stay.

Can I play in the same game with someone next to me?

Absolutely! House of VR has lots of multiplayer experiences that are both cooperative and competitive. Options includes futuristic tennis (2 player), ninja fighting (up to 4 players), bow and arrow/sword swinging (up to 4 players) and mini-games like Mario Party (up to 4 player).

Groups love House of VR because of the multiplayer experience!

Are there any age restrictions?

At House of VR, we welcome people of all ages, young to old. Children under the age of 14 must be accompanied by a parent/guardian who can sign the House of VR Terms and Conditions in-person on behalf of the minor. We recommend that seniors over 70 should be accompanied by a grandkid for the usual tech support 😉

How do I book a field trip or group event?

House of VR accommodates groups of all sizes. If you have 10 or more people, we can offer a dedicated VR host, reserved group area, and access to our food + beverages.

Please send an email to: groups@houseofvr.com to coordinate.

House of VR is an amazing space. Can I rent it out for events?

Yes! We host a variety of events in our space. Contact us at hello@houseofvr.com to discuss renting the space for your event, with or without using the VR.

How does payment work?

Payments can be done online or in person. We accept cash, debit, credit, Apple Pay and Samsung Pay.

How do I reschedule or cancel my booking?

House of VR allows rescheduling up to 3 hours before the booking time. Cancellations must be done 24 hours in advance. For cancellations without 24 hours warning, payments will not be refunded.

To reschedule or cancel a booking please give us a call at 416-860-7584.

Are there any safety precautions?

If you have any health problems, please review your conditions with our hosts prior to your session. The House of VR facility is designed with safety in mind, with a suspended wire system to keep guests from tripping and rubber floor matting to protect from any falls.

Any physical limitations to VR?

The optimal VR experience requires guests to move their head and neck, and be able to use at least one hand to interact with the virtual environment. We can accommodate most skill, mobility and cognitive levels for a range of guests, and our facility is partially wheelchair accessible (space is accessible, bathrooms unfortunately not).

However, be sure to consult your doctor before using any VR equipment if you have pre-existing serious medical conditions (such as a heart ailment or epilepsy), conditions that can affect your ability to safely perform physical activities, psychiatric conditions (such as anxiety disorders or post-traumatic stress disorder), or if you are pregnant or elderly. Should you feel uneasy or nauseous at any point, please take off the headset and inform a House of VR host immediately.